Returns & Exchanges
We want you to love your VRG GRL pieces, but if something isn't quite right, we offer easy returns for a store credit or refund within 30 days of delivery. Please ensure all items are in their original condition with tags attached to be eligible for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Choose Your Return Option
Select whether you would like a store credit with a bonus incentive or a refund to your original payment method.
- 3.Pack and Post
Print your prepaid shipping label and securely pack your items in their original packaging before dropping them off at your nearest postal hub.
- 4.Processing Your Refund
Once our warehouse team receives and inspects your return, your refund or store credit will be issued within 5-7 business days.